K1
One appliance
A clear starting point
£95
Total for one 12-month term
- One planned annual care visit
- Remote troubleshooting support
- Priority appointment access
- One eligible diagnostic visit for the registered appliance
- A written care record
Plans and prices
Choose the number of appliances. Keep the rules simple.
K1, K2 and K3 provide the same core membership services for one fixed year. The only difference is how many eligible appliances you register.
Two-appliance plan
K2
Two appliances
Care for a hardworking pair
£120
Total for one 12-month term
- One planned annual care visit
- Remote troubleshooting support
- Priority appointment access
- One eligible diagnostic visit per registered appliance
- A written care record
K3
Three appliances
A broader household plan
£160
Total for one 12-month term
- One planned annual care visit
- Remote troubleshooting support
- Priority appointment access
- One eligible diagnostic visit per registered appliance
- A written care record
One payment, no renewal debit.
Each price is the final GBP consumer price for a fixed 12-month membership. No additional VAT is added. A fresh term always requires a fresh order.
Inside the annual fee
Care and access
- One scheduled care visit for all appliances registered on the membership
- Up to three email troubleshooting sessions for each registered appliance
- Priority booking for the next suitable appointment
- No separate call-out or diagnosis fee for one eligible member visit per appliance
- A written note of checks, observations and maintenance guidance
Outside the annual fee
Repairs and replacements
- Parts, materials and consumable items
- Repair labour, installation or disassembly
- Replacement appliances or cash benefits
- Known or pre-existing faults
- Commercial, unsafe or inaccessible appliances
- Unsupported equipment or addresses outside the confirmed area
Questions worth asking
Know the boundaries before you join.
Does a plan pay for appliance repairs?
No. Membership includes one eligible diagnostic visit per registered appliance, but parts and repair labour appear on a separate written quote. You choose whether to proceed.
Will Kim Kitch Care debit me again next year?
No. Your term ends after 12 months. We may invite you to buy another membership, but a new term needs a new order and payment authorisation.
Can I include an appliance with an existing fault?
No. A registered appliance must be working without a known or suspected fault when service begins. Please disclose any concern during the eligibility check.
When can I use membership services?
Services begin after successful payment confirmation and the 14-day cooling-off period. Your confirmation email states the exact start and end dates.
Is every appliance and London postcode accepted?
No. We assess the postcode, appliance category, make, model, age, condition and access before payment.