Cancellation
Make the subject clear
Select “Cancellation” and include your name, service address, reference and request date.
Read the cancellation policyContact Kim Kitch Care
One direct route, before and after you join.
Use this form for eligibility, an existing membership, cancellation, a complaint or a privacy request. Never include bank account information.
Support
Useful details for a quicker reply.
Include the service postcode, appliance category and any order or membership reference in your message where relevant.
- Online support
- Monday to Friday, 09:00–17:00 UK time, excluding public holidays
- Response aim
- Service enquiries acknowledged within one working day
- Emergency service
- Not available
Send a message
Required fields are marked with an asterisk.
Complaint
Tell us the outcome you want
Provide the relevant dates, what went wrong and how you would like the matter resolved.
See the complaints processPost
Written notices are welcome
Cancellation notices and other correspondence may be sent to our London address.